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Ask ChatGPT "what's the best protein powder for runners" and watch what happens.
You won't get a link to Amazon's bestseller list. You'll get a detailed explanation of why certain ingredients matter, what to avoid, and recommendations based on specific needs.
AI assistants don't care about your inventory size. They care about your expertise.
That's the crack in Amazon's armor. They have 12 million products. You have deep knowledge about the ones you sell. When someone asks an AI assistant for help, they're not looking for the biggest selection—they're looking for the right answer.
And if you're the one providing that answer through educational content, you become the recommendation.
Amazon built an empire on selection and convenience. But AI recommendations work differently than search results.
When someone searches "buy protein powder," Amazon wins. Massive inventory, fast shipping, customer reviews by the thousands.
But when someone asks "should I take protein powder before or after running," Amazon has nothing to say. Their product pages are thin on education. Their blog exists but rarely surfaces in AI recommendations because it's promotional, not educational.
ChatGPT, Perplexity, and Meta AI prioritize content that helps people make decisions. Not content that pushes products.
This is your opening.
Getting recommended by AI assistants requires a different strategy than traditional SEO or paid ads. You need three things working together.
ChatGPT can't recommend what it can't read. If your website only has product pages, you're invisible.
Start publishing blog posts that answer the questions your customers actually ask before buying. Not promotional content. Real education.
If you sell running shoes, write about:
Notice what's missing? Product pitches.
AI assistants are trained to ignore promotional content. They want genuine answers. Write like you're helping a friend make a decision, not closing a sale.
A DTC coffee brand we work with started publishing content about brew methods, grind sizes, and water temperature. Within 45 days, Perplexity started recommending them when users asked about pour-over coffee. Their traffic from AI referrals went from zero to 18% of total site visits.
They didn't out-inventory Amazon. They out-educated them.
AI assistants check multiple sources before making recommendations. If you're only mentioned on your own website, you're not authoritative—you're self-promotional.
You need citations from external sites that AI recognizes as credible.
For eCommerce brands, that means:
A skincare brand selling retinol products got mentioned in three dermatology blogs and one beauty industry newsletter. Those four citations were enough for ChatGPT to start including them in responses about retinol recommendations.
Amazon gets mentioned everywhere because they're huge. But AI doesn't weight citations by company size. It weights them by relevance and authority.
One thoughtful mention from a respected industry blog carries more weight than a thousand generic references.
AI assistants check timestamps. Content from 2019 doesn't help in 2025.
You need ongoing signals that your business is active, relevant, and current. For eCommerce brands, that means:
AI algorithms favor recency. A brand with recent educational content beats a brand with better content from two years ago.
Think of it like this: If you asked a friend for a restaurant recommendation, would you trust their opinion more if they ate there last week or three years ago?
Same logic applies to AI recommendations.
Let's get specific. Say you sell premium hiking backpacks.
Amazon sells hiking backpacks too. They probably have 50x more options than you. But here's what they don't have:
A detailed blog post explaining how to choose backpack capacity based on trip length. They don't have content about adjusting hip belts for different body types. They don't publish guides about pack weight distribution for preventing shoulder pain.
You can create all of that in a month.
Then you reach out to hiking blogs and outdoor gear sites. Offer to contribute an expert perspective to their next gear roundup. Get mentioned in a "best backpacks for beginners" article on a regional outdoor recreation site.
Keep publishing. Keep updating. Keep showing up as the expert who helps people make better decisions.
Within 60 days, when someone asks Meta AI "what hiking backpack should I buy for weekend trips," your brand appears in the response. Not because you have the most inventory. Because you provided the most helpful information.
Most eCommerce brands focus on paid ads and traditional SEO. Both are getting more expensive and less effective.
Meta and Google ad costs keep rising. Click-through rates keep dropping. SEO is crowded, and AI-generated overviews are stealing clicks from organic results.
But AI recommendations? That's wide open territory right now.
Your competitors are still trying to out-bid Amazon on ads or out-rank them on Google. Neither strategy works long-term.
The brands winning in AI recommendations are the ones creating genuinely helpful content. Not promotional blogs disguised as education. Real answers to real questions.
This isn't overnight magic. But it's faster than traditional SEO.
Month one: You're building the foundation. Publishing educational content on your site. Reaching out for third-party mentions.
Month two: AI assistants start indexing your content. You might see your first AI referral traffic. It'll be small but measurable.
Month three and beyond: Momentum builds. More content means more opportunities to be recommended. More citations mean more authority signals.
We've seen brands go from zero AI visibility to 15-20% of their traffic coming from AI referrals within 90 days.
Compare that to paid ads, where you stop getting traffic the moment you stop paying. Or SEO, where you're fighting for scraps while AI overviews dominate the search results.
You already know the questions. Your customer service team hears them daily. Your email inbox is full of them.
"How do I choose between these two products?"
"What's the difference between X and Y?"
"Will this work for my specific situation?"
Those questions are your content roadmap. Answer them thoroughly, honestly, and without pushing for the sale.
AI assistants reward helpfulness. Give them helpful content, and they'll send you qualified buyers who already trust your expertise.
Amazon can't compete with that. They have products. You have answers.
Most brands start seeing their first AI referral traffic in month two after publishing educational content. By month three and beyond, brands can achieve 15-20% of their total traffic coming from AI referrals, which is significantly faster than traditional SEO.
AI assistants prioritize genuine educational content that helps people make decisions, not promotional material. They look for detailed answers to specific questions, recent content with timestamps, and information cited by credible third-party sources.
Amazon's product pages lack educational depth, and their content is primarily promotional rather than educational. AI assistants prioritize helpful, decision-making content over product catalogs, which creates an opportunity for smaller brands with deep expertise.
You need both. AI assistants view brands mentioned only on their own websites as self-promotional rather than authoritative. Getting cited by credible third-party sites, niche blogs, and industry publications significantly increases your chances of being recommended.
You should publish new blog posts at least twice monthly to maintain fresh activity signals. AI algorithms favor recent content, so a brand with newer educational content will beat one with better but outdated content from years ago.